New NRF Foundation training strengthens supply chains

By Lottie Watts
Published Oct 5, 2021

Across the country, the “help wanted” signs for warehouses are everywhere.

To meet the increasing demand for these roles – more than 400,000 warehouse-related job openings nationwide – the NRF Foundation has added a new course to its suite of credentials: RISE Up Warehouse, Inventory and Logistics.

“Getting more people trained to do the critical work in warehouses and distribution centers will help the supply chain overcome the current challenges in getting product out to stores and to consumers in the timely manner that shoppers have come to expect,” NRF Foundation Executive Director Bill Thorne says. “Our newest training is designed to quickly prepare people to fill the high demand for the staff needed to keep goods flowing during retail’s busiest season.”

Macy's Fulfillment Manager David Thomas shares what it's like to lead a retail warehouse team, along with how to grow a career in supply chain and the skills that are helping him succeed.

The number of warehouse and distribution center jobs has grown by 56 percent in the last five years, with an average entry-level wage of nearly $20, according to the National Retail Federation.

The roles are critical to retail and the overall economy – and provide people with opportunities in an industry that’s a great place to start and grow. 

“I started part-time, moved to full-time and now I’m an operations manager,” says David Thomas, who works in a Macy’s facility that’s more than a million square feet. “Work in a fulfillment center allows you to experience collaborative teamwork on a very large scale.”

Warehouses and distribution/fulfillment centers employ people year-round and typically add staff as business ramps up through the fall and holiday season. To equip people for these roles, the NRF Foundation’s credential – which was developed in collaboration with the Association for Supply Chain Management (ASCM) Foundation – covers the importance of supply chains and the operations of warehouses, along with an in-depth look at the jobs and career paths available.

The course can be completed in less than 10 hours and is designed to assist people of all backgrounds in becoming career ready for opportunities in their communities in retail supply chain.

The Warehouse, Inventory and Logistics training can stand on its own or be offered with other NRF Foundation credentials: Retail Industry Fundamentals, Customer Service and Sales and The Business of Retail: Operations and Profit.

Get people ready for jobs that are hiring now with our full suite of training credentials, available for delivery online, in the classroom or a combination of both. Perfect for individuals and for businesses to tailor to what they need their employees to know. Learn more about our industry-backed credentials here.

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