How retail leaders build resilience

By Lottie Watts
Published Oct 14, 2020

Resilience.

That’s what retail leaders say has been tested – and built – through all the challenges in recent months.

From how the coronavirus has impacted their families to their work to help feed their communities and take care of their employees, alumni of “The List of People Shaping Retail’s Future” shared how they’re handling adversity.

“The List” is made possible by American Express and is part of our free, virtual NRF Foundation All Access program helping support students as they prepare to launch careers in retail.

Every Wednesday at noon ET, you can tune in for insightful conversations with retail professionals. We’ve gathered some of the industry’s best leaders to answer questions directly from you, participate in panel discussions and share interesting stories.

If you’ve missed any NRF Foundation All Access sessions this fall, you can find all the videos on our on-demand page – including “20 Questions” sessions with The Home Depot Senior Director of In-Store Experience Jalal Hamad and PetSmart Senior Vice President of Merchandising Kristin Shane.

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